SAU applications are constantly synchronizing data with the server so that the information on all devices is up-to-date. However, there are times when synchronization errors may occur:
  1. If you see a black bar at the bottom of the app notifying about an error, check your network status
  2. If there is no internet connection you can still continue to work with the app, most of the functions will be available to you. As soon as there is a connection, the app will synchronize all the data with the server
  3. To force your app to load the data from the server, simply log out of your profile and log in again. During the sign-in process, the app will redownload all the information from the server
Our support team will help you with any synchronization issues.