If you are having problems with receiving emails and notifications from SAU, try following these steps:
  1. Go to your profile and check that your email address is correct. If there are typos, we can easily fix that. Please write to our support team
  2. Make sure you agreed to receive email notifications in your Profile settings
  3. If your email address is correct, but you still don't receive emails, check your spam folder. The e-mails may be there. To avoid SAU emails going to spam, please add info@sau.app to the approved senders in your mailbox
  4. Another possible problem is that SAU has nothing to write to you 😥 Make sure you have at least one project, that it has tasks, that you are the assignee for these tasks, and that the tasks have deadlines
  5. There have been situations where emails come in but the text in them is unreadable (the coding is off). If this is the case, contact us and we will quickly fix it
  6. If you receive e-mails at a weird time, there can be an error in determining your time zone. This can also be solved by contacting our support team.
If you still have questions or problems with receiving our emails, don't hesitate to contact us.